Frequently Asked Questions (FAQ)
At Performance Recovery Therapy (PRT), we offer a range of services including chiropractic care, physiotherapy, massage therapy, and specialized recovery tools like infrared sauna and Normatec compression boots. Our approach is focused on blending traditional therapeutic treatments with advanced recovery methods to optimize your health and performance.
Our services are designed for everyone from athletes and active individuals to new moms, kids and anyone looking to improve their physical health and performance. Whether you're recovering from an injury, managing chronic pain, or aiming to enhance your athletic performance, we can tailor a plan to meet your specific needs.
During your first visit, we will conduct a thorough assessment to understand your health goals and identify the root cause of your complaints. Based on this assessment, we'll create a personalized treatment plan. You should arrive a few minutes early to complete any necessary paperwork and wear comfortable, athletic clothing for your session.
You can easily book an appointment online through our website, by calling our clinic directly at 416-439-1001, or by sending us a direct message via Instagram or Facebook.
Yes, we accept most major insurance plans for chiropractic, physiotherapy, and massage therapy services. We recommend checking with your insurance provider to confirm coverage before your first visit, as well as confirming that your plan allows for direct billing. Our incredible front desk team is also happy to assist with direct billing issues in all possible ways.
The length of treatment sessions varies depending on the service and the individual’s needs. Typically, chiropractic and physiotherapy sessions last between 30 to 60 minutes, while massage therapy sessions can range from 30 to 90 minutes. We'll recommend the appropriate session length based on your treatment plan.
We understand that things come up, and you may need to reschedule or cancel your appointment. We kindly ask that you provide at least 24 hours' notice to avoid a cancellation fee of 50% of the cost of your visit for the first . This allows us to offer the appointment time to another client in need.
Absolutely! Many of our clients benefit from combining services like chiropractic adjustments with physiotherapy or massage therapy. We can design a comprehensive treatment plan that incorporates multiple therapies in a single visit, helping you achieve the best results more efficiently.
For your first visit, please bring any relevant medical history or imaging reports, your insurance information (if applicable), and comfortable clothing suitable for movement. For subsequent visits, just come prepared for your scheduled therapy or recovery session.
